Return & Refund Policy

Kat Eye Beauty
Last Updated: 2/18/2026

At Kat Eye Beauty, we take pride in maintaining the highest standards of quality, hygiene, and safety for our beauty products.

Due to the nature of cosmetic and beauty items, all sales are final.

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No Returns

For hygiene and safety reasons, we do not accept returns on any products. This includes, but is not limited to:

• Lashes

• Cosmetics

• Beauty tools

• Sale or promotional items

Once an order has been placed and processed, it cannot be canceled or returned.

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No Refunds

Kat Eye Beauty does not offer refunds or exchanges for:

• Change of mind

• Incorrect items ordered by the customer

• Dissatisfaction with product preference

• Allergic reactions or skin sensitivities

Please review product descriptions carefully before purchasing.

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Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:

Email: kmendoza@kateyebeauty.com

Include:

• Your order number

• Clear photos of the item and packaging

We will review the issue and determine an appropriate resolution at our discretion.

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Order Accuracy

Customers are responsible for entering the correct shipping address at checkout. Kat Eye Beauty is not responsible for orders shipped to incorrectly entered addresses.

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By purchasing from Kat Eye Beauty, you acknowledge and agree to this Return & Refund Policy.